ShopNRoll.Com - Full RETAIL 100% Genuine Software!

Customer Service

Shipping & Delivery: All our products are delivered electronically. Immediately after you make your payment, you will be provided with a download link so that you can download your purchase instantly. However, in order to protect ourselves from fraudulent payments, we need to wait for the order to process before sending a license key. This takes an average of 24 hours. While waiting for the license key, you are welcome to download the product, install it, and run it in trial mode. Once you receive the license key, you can then register it.
Privacy & Security: At ShopNRoll, we respect the privacy of our customers and visitors. We will make every effort to ensure that our website complies with strict standards for online privacy, business practices, security, transaction availability and andintegrity. If you have any specific questions about the ShopNRoll's Privacy Statement, please contact us. ShopNRoll requests certain information that is needed to personally identify you. Your personal information is used to create your personal to contact you and to access products on the site. Financial information that is collected is used to verify your identity, and to bill you (or your company) for products. ShopNRoll will not make any personal information about an individual user available to anyone under any circumstances. ShopNRoll will NEVER share your personal information with a third party without your permission except in instances where such disclosure is necessary to process payment transactions or provide services that you have requested. ShopNRoll will not provide more information than is necessary to perform the transaction you have requested. We do NOT release personal information about you as an individual. Your email address is used only to send you information that you have requested. ShopNRoll allows you to opt-out certain communications from us. ShopNRoll will NOT rent, sell, or loan our contact lists or our customer's contact lists (including customer data) to any outside parties. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled immediately and no further communications will be sent to users who have stated that they do not wish to receive the specified information.
While IP addresses (address of a computer) are logged to track a user's session, the user's identity is anonymous. Tracking IP addresses gives ShopNRoll information about which parts of our site are used most often and what information is viewed. ShopNRoll will not sell, rent, loan or allow external access to a customer's contact lists. ShopNRoll intends to take reasonable precautions to abide by this Privacy Policy. However, in the event that ShopNRoll does not comply with all terms contained in this Privacy Policy, you agree by using this site and by submitting information to this Site, that your sole and exclusive remedy against ShopNRoll will be to request that ShopNRoll promptly corrects the handling of your information in the future to accord with this Privacy Policy, and to notify anyone to whom ShopNRoll directly transferred any information of the correct information or to cease using such information. As our Web site continues to evolve, this policy may change. Therefore, we encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. This policy was most recently updated September 2009. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us with "Privacy Concerns" in your comments.
Returns & Replacements: The sale of software on the ShopNRoll.com website is final. The customer is expected to research all aspects of software applications capabilities before making a purchase. By purchasing software on the Shoparhive.com website you agree that you have accepted and understand the software's capabilities and capacity to carry out the specific operation for which it is intended. Further, no refunds can be offered or given to customers after the purchase of software in a case where the customer decides that the software cannot fulfil their expectations. A refund may be considered if the software fails to function in part or completely. However the customer may be required to provide video evidence showing the software failing to function before a refund will be considered. Due to the nature of digital downloads, and the ease of which downloadable software can be reproduced, we have to take necessary precautions against attempted fraud.
Ordering: Orders can be placed on the ShopNRoll web site, by simply adding the products in your cart and following the checkout instructions. We do not accept orders by telephone.
Order inquiries: Check the status of your most recent orders by visiting our Purchase History page. This is the easiest and fastest way to get the most current information regarding your ShopNRoll orders. When you click on Purchase History you will be prompted to log in with your username and password. An order summary page will provide you with detailed information about your current and past orders. After your order is shipped, your license key will be displayed.
Order cancellations: Orders can be canceled before they are delivered. We will make every effort to assist you with canceling an order once it has been placed. Due to the volume of orders that we process each day, we cannot guarantee that we will be able to cancel your order. We cannot guarantee our ability to make changes or cancellations to an order. If cancellations or changes are possible, we will do all we can to accommodate.
Payment, Pricing & Promotions: ShopnRoll.com reserves the right to hold orders until payment has cleared, and cancel any order wherein payment is not adequate. ShopnRoll.com reserves the right to start and stop any given promotion at anytime. Listed prices are non-negotiable.
Viewing Orders: You can view any current and past orders by logging into your account. Simply click the Log in link to visit your account dashboard. Then click Purchase History. You can then view all current and past orders.
Updating Account Information: To update your account information, click on the Account link located at the top of each page on http://shopnroll.com/. Then you will see options to modify your name, password, communications preferences.
Forgotten Password: If you forgot your password, click the "Forgot Your Password?" link on the Sign In or Account pages. We'll ask for the original email address that you used to create your account and a new password will be sent to you.
Safe Shopping Guarantee: Protecting your personal information is one of our highest priorities. Our site uses the latest encryption technology to ensure that your information remains private and secure.